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Delivery & Returns

Free delivery on all UK orders over £10.

For all international orders and UK orders under £10, delivery prices are based on how many items you have in your basket, and where your order will be delivered to (see the table below).




Rest of the World

1 to 5 items




6 to 10 items




11 to 15 items




16 to 20 items




21 to 40 items





Delivery Times

For UK orders

Please allow up to 10 working days

For orders outside the UK

Please allow up to 20 working days


Returns policy

If you would like to return the products you ordered, please send an email to consumerrelations@lil-lets.com within 14 working days of receiving your order. You may wish to keep a copy of your cancellation notification for your own records. Your cancellation is effective from the date you sent us the e-mail to us.

If the products were delivered, you will be asked to return the products (undamaged and in the original packaging unless faulty) to us. Please send the products to:

Lil-Lets UK Limited 
PO Box 14568 
B91 9LN

Unless the products are faulty or as not described, you will be responsible for the cost of returning the products to us.

Upon cancellation you will receive a full refund of the price you paid for the products and any applicable delivery charge you paid for. We will process the refund due to you as soon as possible and, in any case, within 14 calendar days of the day on which you gave us notice of cancellation.

If you returned the products to us because the products were faulty or mis-described, we will refund the price of the defective product/s in full, any applicable delivery charges and any reasonable costs you incur in returning the item/s to us.


How to contact us

If you have any questions, please contact our consumer relations team via the online form, on 0845 602 0061 or email them at consumerrelations@lil-lets.com.

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